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User Agreement

Bookon360 User Agreement (bkn360)
Last Updated/Effective: 03/18/2025

These terms and conditions are effective immediately for new users registering accounts after the above date and will become effective on [Insert Date] for existing accounts.

These terms and conditions (the “Terms”) govern your access to and use of Bookon360’s (“bkn360”) mobile applications, websites, and related services (collectively, the “Site”). By accessing or using the Site, you agree to comply with and be bound by this User Agreement, the Bookon360 Privacy Policy, and all referenced guidelines (collectively, the “Agreement”).

PLEASE READ THIS AGREEMENT CAREFULLY. YOUR USE OF THE SITE CONSTITUTES ACCEPTANCE OF THESE TERMS. IF YOU DO NOT AGREE, DO NOT USE THE SITE.

1. DEFINITIONS

(a) “User”: Any individual or entity accessing, browsing, or using the Site. “You,” “Your,” and “Yourself” refer to the User. “We,” “Us,” “Our,” and “bkn360” refer to Bookon360, a company registered under the laws of [EU Member State], with its principal office at [EU Address].
(b) “Service”: All functionalities, software, and features provided by bkn360 via the Site.
(c) “Content”: Text, images, audio, video, or other data. Subcategories include:

  • “bkn360 Content”: Content created by bkn360.
  • “Your Content”: Content submitted by You.
  • “User Content”: Content submitted by other Users.
  • “Third-Party Content”: Content from external providers.

2. ELIGIBILITY

You must be at least 18 years old to create a Business Account. Minors (under 18) require parental consent for Personal Accounts. We reserve the right to terminate accounts at our discretion.

3. CHANGES TO THE AGREEMENT

We may modify this Agreement at any time. Changes become effective 30 days after posting for existing users, unless immediate changes are required for legal compliance or new features. Continued use constitutes acceptance.

4. USER ACCOUNTS

(a) Personal Account: For non-commercial use. You must provide accurate information.
(b) Business Account: For authorized business representatives. Additional terms apply under the “bkn360 Business Participation Agreement.”

5. USE OF THE SITE

You are granted permission to use the Site subject to compliance with this Agreement. You acknowledge that Content may include offensive or inaccurate material, and bkn360 does not endorse such Content.

6. USE RESTRICTIONS

YOU AGREE NOT TO, AND WILL NOT ASSIST OR ENABLE OTHERS TO:
(a) Use the Site to threaten, stalk, defraud, incite, harass, or advocate harassment of another person.
(b) Submit or transmit spam, chain letters, contests, junk email, pyramid schemes, or other mass messaging.
(c) Use the Site for unauthorized commercial purposes, except as expressly permitted for Business Accounts.
(d) Engage in conflicts of interest (e.g., trading reviews, writing fake/defamatory reviews).
(e) Manipulate search results via keyword spamming.
(f) Promote bigotry or discrimination against any person or group.
(g) Infringe third-party rights (copyright, trademark, privacy, publicity, etc.).
(h) Submit or transmit pornography, illegal content, or nude images.
(i) Solicit personal information from minors or harm minors.
(j) Violate applicable laws or this Agreement.
(k) Reverse engineer, decompile, or disassemble any portion of the Site, except as permitted by law.
(l) Remove/modify copyright, trademark, or proprietary notices.
(m) Record, process, or mine information about Users.
(n) Use automated tools (robots, spiders) to access, scrape, or index the Site.
(o) Create a searchable database of business reviews.
(p) Reformat or frame any portion of the Site.
(q) Overload bkn360’s infrastructure.
(r) Attempt unauthorized access to the Site, accounts, or networks.
(s) Introduce viruses or interfere with the Site’s functionality.

7. CONTENT LICENSING

By submitting Content, you grant bkn360 a global, perpetual, royalty-free license to use, modify, and distribute it. You waive moral rights claims related to Your Content.

8. RESPONSIBILITY FOR CONTENT

You are solely responsible for Your Content. You warrant ownership or legal rights to all submitted Content and indemnify bkn360 against claims arising from violations of third-party rights.

9. COPYRIGHT DISPUTE POLICY

(a) Reporting Infringement: Submit a written notice including:
(i) Identification of the copyrighted work;
(ii) Description of infringing material and its location on the Site;
(iii) A statement of good faith belief that the use is unauthorized;
(iv) Your contact information and signature.

Designated Agent Contact:
[EU Address] | [Email] | [Phone]

10. TERMINATION & SUSPENSION

(a) Immediate Suspension Rights: bkn360 may suspend or terminate access if:
(i) Payments are overdue;
(ii) You breach this Agreement;
(iii) Fraudulent or illegal activity is suspected.
(b) Data Retention: Upon termination, bkn360 is not obligated to retain or provide Your data unless separately agreed in writing.
(c) bkn360 will provide a 14-day grace period to cure overdue payments before suspension.

You breach this Agreement. Fraudulent or illegal activity is suspected.

11. DISCLAIMERS

(a) “As Is” Service: The Service is provided “AS IS.” bkn360 expressly disclaims all warranties, including:

  • Fitness for a particular purpose.
  • Error-free or uninterrupted operation.
  • Compatibility with Your hardware/software.
    (b) Content Responsibility: You are solely responsible for the accuracy and legality of Your Content.

12. INDEMNIFICATION

You agree to defend and indemnify bkn360 against claims arising from Your Content, Site use, or breaches of this Agreement.

13. GOVERNING LAW & DISPUTE RESOLUTION

(a) Governing Law: This Agreement is governed by the laws of EU.
(b) Any dispute shall be resolved through binding arbitration under the Rules of Arbitration of the International Chamber of Commerce (ICC).
(c) Waiver of Class Actions: You agree to resolve disputes individually and waive the right to participate in class, collective, or representative actions.

14. MEDIATION & ARBITRATION

Before escalating to the ECHR, parties agree to mediate disputes through the European Arbitration Association. If mediation fails, binding arbitration applies.

15. GDPR COMPLIANCE

Bkn360 will respond to GDPR requests within 30 calendar days.

16. LIMITATION OF LIABILITY

(a) Cap on Liability: In no event shall bkn360’s aggregate liability exceed the greater of (i) €1 (EUR) or (ii) the total fees paid by You to bkn360 for the Service during the 12 months preceding the claim.
(b) Exclusion of Indirect Damages: bkn360 shall not be liable for any indirect, incidental, punitive, special, or consequential damages (including lost profits, data loss, or reputational harm), even if advised of the possibility of such damages.

17. CONFIDENTIALITY & DATA PROTECTION

(a) bkn360’s Obligations: We will:

  • Process Your data in compliance with GDPR.
  • Not disclose Your data to third parties without Your consent, except as required by law.
    (b) Your Obligations: You agree to:
  • Use the Service only in compliance with GDPR when handling personal data.
  • Notify bkn360 immediately of any data breaches related to Your use of the Service.

18. MISCELLANEOUS

(a) Entire Agreement: This Agreement supersedes all prior agreements.
(b) Severability: If any provision is invalid, the remainder remains enforceable.
(c) No Third-Party Beneficiaries: Only parties to this Agreement have enforceable rights.
(d) Force Majeure: Includes but is not limited to natural disasters, war, terrorism, pandemics, government restrictions, or infrastructure failures.
(e) Assignment: You may not assign this Agreement without bkn360’s written consent.

Contact Information:
Bookon360 (bkn360)
[EU Headquarters Address]
[Email] | [Phone]